Privacy Policy

Last updated: May 2026 · Compliant with the Protection of Personal Information Act (POPIA).

Depozlar is a diversified global company operating across Media, eCommerce and Information Technology, integrating online radio broadcasting stations, internet services, retail shopping stores, hosting solutions and directory listings within a unified digital ecosystem. We are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable South African privacy legislation.

Who We Are & Scope of This Policy

Depozlar ("we", "us", "our") is a diversified global company operating across Media, eCommerce and Information Technology, integrating online radio broadcasting stations, internet services, retail shopping stores, hosting solutions and directory listings within a unified digital ecosystem. This Privacy Policy applies to all personal information collected through our website, mobile applications, contest entries, newsletter subscriptions, and any other interactions with our Platform. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy legislation.

Information We Collect

We collect the following categories of personal information: (a) Identity & Contact Data — name, email address, phone number, and physical address when you register, subscribe, or contact us; (b) Usage Data — IP address, browser type, pages visited, time spent, and referring URLs collected automatically via cookies and analytics tools; (c) Preference Data — genre preferences, station selections, and content interactions to personalise your experience; (d) Contest Data — entries, messages, and song requests submitted through our Platform; (e) Communication Data — emails, messages, and correspondence with our support team.

How We Use Your Information

We process your personal information for the following lawful purposes: (a) Service Delivery — to provide, maintain, and improve our radio streaming, retail sto and business services; (b) Communications — to send newsletters, service updates, contest results, and promotional content (with your consent); (c) Personalisation — to tailor content recommendations and station suggestions to your preferences; (d) Contest Administration — to process entries, notify winners, and publish results; (e) Legal Compliance — to comply with legal obligations, resolve disputes, and enforce our agreements; (f) Analytics — to understand how our Platform is used and improve user experience.

Lawful Basis for Processing

Under POPIA, we rely on the following grounds for processing your personal information: (a) Consent — where you have given explicit consent, such as subscribing to our newsletter or entering a contest; (b) Legitimate Interests — for analytics, fraud prevention, and improving our services, balanced against your privacy rights; (c) Legal Obligation — where processing is required to comply with applicable laws; (d) Contractual Necessity — where processing is necessary to fulfil our service obligations to you. You may withdraw consent at any time by contacting hello@depozlar.com.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with: (a) Trusted Service Providers — email delivery, analytics, and hosting providers who process data on our behalf under strict confidentiality agreements; (b) Broadcasting Partners — only aggregated, non-identifiable data for audience measurement purposes; (c) Legal Authorities — when required by law, court order, or to protect the rights and safety of our users and the public; (d) Business Transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically: account data is retained for the duration of your account plus 3 years; newsletter subscriber data is retained until you unsubscribe; contest entry data is retained for 1 year post-competition; communication records are retained for 2 years. After the applicable retention period, your data is securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include industry-standard TLS encryption for data in transit, access controls and authentication for staff, regular security assessments, and secure data storage with reputable cloud providers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to: (a) remember your preferences and login status; (b) analyse Platform usage and traffic patterns; (c) deliver targeted content and measure campaign effectiveness. Types of cookies we use include: Essential Cookies (required for Platform functionality), Analytics Cookies (Google Analytics, etc.), and Preference Cookies (storing your settings). You can control or disable cookies through your browser settings, though this may affect some Platform features.

Your Rights Under POPIA

In compliance with the Protection of Personal Information Act (POPIA), you have the following rights: (a) Right to Access — request a copy of the personal information we hold about you; (b) Right to Correction — request correction of inaccurate or incomplete information; (c) Right to Deletion — request deletion of your personal information, subject to legal retention requirements; (d) Right to Object — object to the processing of your information for direct marketing purposes; (e) Right to Portability — receive your data in a structured, machine-readable format; (f) Right to Lodge a Complaint — with the Information Regulator of South Africa at inforeg.org.za. To exercise any of these rights, contact hello@depozlar.com.

Children's Privacy

Our Platform is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16 without verifiable parental consent. If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided personal information to us should contact hello@depozlar.com.

International Data Transfers

Some of our service providers may be located outside South Africa. When we transfer your personal information internationally, we ensure adequate levels of protection are in place through contractual safeguards, including data processing agreements that meet POPIA's requirements for cross-border transfers. We will not transfer your personal information to a country that does not have adequate data protection laws without your consent or appropriate safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on our Platform with a revised "Last Updated" date and, where the changes are material, notify registered users via email. Your continued use of our Platform after any changes constitutes your acceptance of the updated policy.

Contact Our Information Officer

For any privacy-related queries, requests, or complaints, please contact our Information Officer by email at hello@depozlar.com or phone +27 (0)87 821 6505. You also have the right to lodge a complaint directly with the Information Regulator of South Africa at: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 | inforeg.org.za.

Your privacy matters to us. Questions? hello@depozlar.com

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